Terms & Conditions

n electronic record in accordance with the Information Technology Act, 2000 and applicable rules. It is generated by a computer system and does not require any physical or digital signatures.

The portal www.veghousie.com (“Website”) is an internet-based grocery delivery platform owned and operated by Veghousie Ventures, located in Ahmedabad, Gujarat, India. The terms “You” or “User” refer to any user of the Website, while “We”, “Us”, or “Our” refer to Veghousie Ventures, its successors, assigns, and affiliates.

These terms and conditions (“Terms”) govern your use of the Website and the services provided. By accessing or using the Website, you accept and agree to be legally bound by these Terms. If you do not agree to the Terms, you are advised to discontinue using the Website immediately.

Introduction

Veghousie is engaged in the business of delivering fresh vegetables and other groceries (“Products”) within specific local areas of Ahmedabad. The Website allows customers to view and place orders for these Products for home delivery.

Account & Security

If you create an account on the Website, you are responsible for maintaining the confidentiality of your login credentials and all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account. Veghousie will not be liable for any loss or damage arising from your failure to comply with this.

By registering, you consent to receive communications from us, including order updates, delivery notifications, and promotional messages.

User Conduct

You agree not to:

  • Use the Website for unlawful or prohibited activities
  • Share false, misleading, or harmful information
  • Violate any third-party rights, including intellectual property
  • Attempt to gain unauthorized access to the Website or its systems
  • Upload or transmit viruses or malicious code
  • Abuse or harass any employee, delivery personnel, or customer

Ordering and Delivery

  • Veghousie currently delivers only to selected areas in Ahmedabad during specific delivery slots (morning and evening).
  • All orders placed are subject to availability and confirmation.
  • Delivery charges, if applicable, will be shown at checkout.
  • We reserve the right to cancel or modify any order due to unforeseen circumstances.

Payment

We currently accept Cash on Delivery (COD). In the future, additional payment methods may be introduced. Prices are inclusive of applicable taxes unless stated otherwise.

Cancellation and Modification

You may request to cancel or modify your order by contacting us via phone at +91 75729 36699 as early as possible. Orders already dispatched or in transit cannot be modified or canceled.

Intellectual Property

All content on this Website, including logos, text, images, and graphics, is the property of Veghousie Ventures and is protected under applicable intellectual property laws. Unauthorized use is strictly prohibited.

Limitation of Liability

Veghousie is not liable for any indirect, incidental, or consequential damages arising from your use of the Website or delay/failure in delivery. Our liability is limited to the value of the order placed.

Indemnification

You agree to indemnify and hold harmless Veghousie Ventures, its team, and affiliates from any claims, liabilities, losses, or damages arising from your breach of these Terms or misuse of the Website.

Privacy

Your use of this Website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. By using the Website, you consent to the terms of our Privacy Policy.

Amendments

Veghousie reserves the right to modify these Terms at any time. Updated Terms will be posted on this page. Continued use of the Website constitutes acceptance of the modified Terms.

Jurisdiction and Governing Law

These Terms are governed by the laws of India. Any disputes arising shall be subject to the jurisdiction of courts in Ahmedabad, Gujarat.

Grievance Officer

In accordance with the Information Technology Act, 2000 and rules thereunder, the contact details of the Grievance Officer are as follows:

Name: Agast Thakkar
Designation: Business Head
📧 Email: adhomealththakkar02@gmail.com
📞 Phone: +91 75729 36699
📍 Address: Ahmedabad, Gujarat, India